optio solutions

Optio Solutions Celebrates 12 Years of Success

Petaluma, Calif. (Feb. 21, 2019) — National debt collection agency Optio Solutions celebrated its 12th anniversary on Feb. 7. The company continues to grow by striking strategic partnerships with national clients in retail, education, financial services and other industries. Licensed and bonded to collect in all 50 states, Optio maintains a corporate headquarters in Petaluma,…

debt collection trends in 2019

Top 4 Debt Collection Trends for 2019

Most experts agree that debt collection trends for 2019 will focus on compliance, but at least one source suggests human resources will share the spotlight. As the perpetual “elephant in the room,” consumer protection will be joined by other compliance changes that are expected to impact the debt collection industry for the next few years.…

The Eight Different Types of Non-Paying Utility Customers

Published in 1995, the information presented in a study about non-paying utility customers, “Credit and Collection Strategies in a Competitive Electric Utility Industry,” remains as relevant today as it was 23 years ago. Addressing nonpayment problems within the energy industry requires a clear analysis of non-paying utility customers. There is no one type of utility…