Marketing Specialist Joe Gargiulo has 25-plus years in marketing, communications and copy writing. As a writer, he enjoys connecting story leads to all aspects of the human experience.
As the nation’s premier membership organization for healthcare finance leaders, the Healthcare Financial Management Association (HFMA) is committed to helping its 38,000 members via education, analysis, resources and networking opportunities. Members include CFOs, controllers, accountants, hospitals, managed care organizations, physician practices, accounting firms and insurance companies. “Working with a broad cross-section of stakeholders,” states the…
Establishing and maintaining a favorable brand image is crucial to most companies. A single disgruntled customer who vents their frustration via social media or an internal oversight can significantly harm a firm’s reputation. Businesses performing internal debt collections without industry knowledge or failing to properly train their employees risk compliance violations, employee burnout, decreased profits…
The 2018 Annual Utilities, Credit & Collections Symposium is the premier event for utility industry credit and collections professionals, providing two full days of workshops, panel discussions, case studies and networking opportunities. Attendees include company vice presidents, directors, managers, supervisors, analysts, industry solution providers and sponsors. The conference takes place Feb 26 – 28, 2018…
The reality of unpaid debt is often much worse than it sounds since the fallout on company sustainability can eventually morph into an uncontrolled tailspin. Debtors rarely consider the macro effect of their unpaid balances on company ledgers because each delinquent account represents a small fraction of the whole. When long-term consequences are considered, however,…
The Quarterly Report on Household Debt and Credit, a third quarter report from the Federal Reserve Bank of New York’s Center for Microeconomic Data, frames a disconcerting portrait of Americans who are seriously delinquent. The study was released November 14, citing increases in mortgage, student, auto and credit card debt (increasing by 0.6%, 1.0%, 1.9%…
The National Retail Federation (NRF) expects U.S. holiday retail sales to rise between 3.6 and 4 percent in November and December 2017. The retail trade association’s annual holiday spending forecast predicts that consumers will collectively purchase $678.75 billion to $682 billion in gifts and other holiday-themed products. Retailers benefiting from the seasonal spike in revenue…
A recent survey and study by GOBankingRates addresses the current debt of “the average American.” The debt study results indicate that household debt is on the rise after dropping during the Great Recession (2008 – 2012). GOBankingRates was launched in 2004 to offer consumers competitive interest rates on financial products in conjunction with informative personal…
An article about state debt collection regulators in the November 2017 issue of Collector magazine is a timely reminder to agencies operating across the United States. Penned by Editor Anne Rosso May, “Getting Your Ducks in a Row: How to make your life easier when state regulators come knocking” serves as a checklist for agencies…
Tax season collections bring good tidings to organizations with a solid tax season strategy. Over the next few weeks, the IRS will announce the date it will begin accepting 2017 electronic tax returns (typically mid-January), marking the official launch of the 2018 tax season. To maximize collection results from February to May, U.S. businesses with…
Building and maintaining internal collections operations while remaining compliant is no small task. Effective debt collections requires specialized training, personality traits, technology, security measures, expert leadership and compliance. In addition to the expected legal consequences, the potential fallout of inadequate planning, operations and compliance at internal collections departments weighs heavily on the mental health of…
