The final part in this series about senior-level creditors at the 2019 Collection and Recovery Solutions (CRS) conference takes a closer look at the featured speakers and the discussions they host. See part one and part two to review the educational opportunities and networking events. This year’s conference takes place May 8 – 10 in…
The questions in this series were formulated after considering the inherent challenges of hiring a collection agency as well as the related Google Search terms, insights into requests for proposals (RFPs), and finally, the pros and cons of existing articles on the subject. As mentioned in part one, time is of the essence in debt…
Petaluma, Calif. (April 19, 2019) — National debt collection agency Optio Solutions is participating in Collectors Challenge month for the fourth consecutive year. Organized by the ACA International Education Foundation, the April fundraiser supports educational enrichment for employees and family members in the credit and collections industry via the Loomer-Mortenson Scholarship Program. The foundation helps…
In this second article about Collection and Recovery Solutions (CRS) 2019, the spotlight shines on a special keynote address and several networking opportunities for senior-level credits (see part one). The CRS conference takes place May 8 – 10 in Las Vegas with participants from more than 175 companies and organizations. Credit unions, asset management companies,…
Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and collections industry. Consequently, businesses often struggle to formulate a list of specific questions before hiring a collection agency. This uncertainly may lead to delay — a major factor in poor debt recovery — and consequently,…
Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool their resources to seamlessly onboard new national clients before the ink even dries on a new contract. The goal is to complete the implementation process and begin collecting in four to six weeks. After the…
This year’s Collection and Recovery Solutions (CRS) — an event for senior-level creditors involved in collection, recovery operations, compliance, risk and strategy — takes place May 8 – 10 at the Four Seasons Hotel in Las Vegas. The conference will be attended by over 175 companies and organizations including credit unions, banks, asset management companies,…
A legion of credit and collection professionals will assemble March 13 – 15 at the ACA International Spring Forum & Expo in Las Vegas. Located at the M Resort Hotel, the trade event brings together industry insiders, clinicians, executives and vendors from around the world. The programming includes two-plus days of seminar sessions, an optional…
On Feb. 27, Optio Solutions hosted its Company Update & 2018 Employee Recognition Awards Ceremony at the corporate headquarters in Petaluma, with staff from its Fargo call center participating via internal webcast. The update looked back on the last year and forward to 2019 growth and projections while the ceremony awarded employees with recognition and…
Petaluma, Calif. (Feb. 21, 2019) — National debt collection agency Optio Solutions celebrated its 12th anniversary on Feb. 7. The company continues to grow by striking strategic partnerships with national clients in retail, education, financial services and other industries. Licensed and bonded to collect in all 50 states, Optio maintains a corporate headquarters in Petaluma,…