My Olympic Dream

Literally hours away from the opening ceremonies, the 2012 Olympics are starting to monopolize the web and the airwaves. For many of us, it’s an opportunity to watch sporting events that we wouldn’t normally see and to feel national pride as athletes from many countries compete. For my son, it’s an interruption of his regular programming. For me,…

The Impact of HIPAA 5010 on Medical Collections

5010 Implementation Compliance by July 1, 2012 or ??? The Health Insurance Portability and Accountability Act (HIPAA) of 1996 made sweeping changes to the medical records world and businesses indirectly tied to that world, like software vendors and medical collections companies. The act was understood to be good for patients’ privacy and good for the medical…

Optio Solutions and The Human Race

In keeping with our philosophy that good morale is fostered by teamwork both inside and outside the workplace, Optio Solutions and CrossCheck, Inc. recently offered employees the opportunity to dress casually in exchange for a donation to The Human Race on behalf of our chosen charity, Petaluma, California’s Committee on the Shelterless, or COTS, as…

Collection Agency Careers: Who is Collecting Your Debt?

As noted in the Association of Credit and Collection Professionals’ April edition of Collector Magazine, the media scrutiny and misleading information available online regarding the collection industry is intense. To say it is challenging to maintain a positive public image is an understatement. Collection agencies can combat this negative image and help elevate the profession by employing well-trained,…

Debt Collection 101 for Schools & Universities

As Americans continue to invest in education, student loan debt out paces mortgage, auto, and credit card debt. According to an article by My Budget 360, student loan debt is now the second largest sector of household debt approaching $1 trillion. This massive increase signals two things: Students applying for financial aid need to be educated…

5 Essential Credit Policy Tips

According to the U.S. Small Business Administration article “Extending Credit to Your Customers,” the benefit of extending credit to your customers is that you give them the option to purchase products or services today and pay for them at a later date. Another reason for having a credit policy is to build customer relationships. When…