Two recent reports may drive institutions servicing consumer finances — especially those involved with loans, credit and debt collections — to step up their operations. The American Bankers Association’s Consumer Credit Delinquency Bulletin stated on July 6 that “consumer delinquencies rose in 7 of the 11 individual consumer categories” that it tracks. Just days later,…
A leading producer of speech and customer engagement analytics placed Optio Solutions in its list of “The 50 Best Debt Collection Blogs” on June 28, 2017. CallMiner made the designations as a time-saving tool for business professionals to “stay on top of the hottest topics in the debt collection space.” Writer Robert Stanley wrote that…
insideARM.com is a publication of the iA Institute, a media company providing context, insight and practical information to the debt collection industry. The company has grown from its inception as a publisher of a daily newsletter to an industry influencer at the highest levels. insideARM LLC is a certified Woman Owned Business. The institute’s initiatives…
Founded with the sole purpose of advancing “sound risk management principles to improve institutional performance and financial stability,” the Risk Management Association (RMA) actively promotes and provides continuing education and professional development to professionals within the financial services industry. The not-for-profit, member-driven professional association is comprised of 2,500 institutional members (banking and non-financial bank institutions)…
Debt collection professionals — like those involved in finance, journalism, public relations and hundreds of other industries — are committed to following a strict code of ethics. Historically, the Hippocratic Oath taken by physicians is one of the oldest codes known to mankind. As the most authoritative trade organization in the global debt collections industry,…
ACAInternational.org, the online information center for the Association of Credit and Collection Professionals, is an all-inclusive website that is easy for debt collectors to navigate and comprehend. The site offers hundreds of pages under main navigational resources in the areas of Advocacy, Compliance, Education, Insurance, Events, Products and Membership. These channels are essential to debt…
The Collection and Recovery Solutions (CRS) 2017 conference proved to be a prime networking and educational opportunity for senior level collection professionals and a great showcase for consumer satisfaction surveys. Hosted by Resource Management Services (RMS), CRS 2017 ran May 10 – 12 at the Four Seasons Hotel in Las Vegas. The annual event highlighted…
“A rose is a rose is a rose,” but not necessarily in accounts receivable management where commercial debt collections may be distinguished from their consumer counterparts. Each type is an essential component of the revenue cycle, but some clients need both services as a function of their B2B and B2C customer base. Furthermore, some agencies…
Collector magazine, the monthly flagship publication of ACA International, has 4,500 print and 1,500 online subscribers from debt collection agencies and credit executives around the world. ACA International (Association of Credit and Collection Professionals) also offers a comprehensive website, the ACA Daily newsletter, the Pulse members-only site for healthcare collection agencies, and The Hub online…
Negotiating with debt collectors is a tough pill to swallow, but especially for young adults building a nest egg and trying to establish good credit. These are especially difficult times for them considering the high cost of a college education, real estate and autos. Millennials are up to their ears in debt according to a…