As the sole national magazine produced exclusively for US debt collection professionals, Collection Advisor magazine is a leading source for the latest industry news, technology and practices. Through a team of industry experts, the sixteen-year-old magazine covers topics including compliance, data security, skip tracing, document management, credit card collections, medical collections and analytics. Within the pages and website of Collector Advisor, collections stakeholders will find tools and resources to implement the latest best-practice collection methods, protect business assets and connect with peers.
Available in both print and digital form, the magazine currently writes to an audience of 20,000 debt collection professionals and stakeholders including collection agencies, collection vendors, collection attorneys and retail credit grantors.
Advisor Columns
The advisor columns, authored by knowledgeable industry professionals, consist of the Agency Advisor, Collection Industry Advisor, Compliance Advisor, Legal Collection Advisor, Benchmark Advisor, Skip Tracing Advisor and the Technology Advisor column.
Debra Ciskey, ACA International instructor and board of directors member, offers in-depth discussions relating to compliance management in the Compliance Advisor column. In a recent article titled, “Why Your Letters Should be Written for the Least Sophisticated Consumer,” Ciskey presents a checklist for delivering clear and concise letters to consumers. Avoiding industry and account jargon, spelling out abbreviations and implementing “a policy that describes the steps you take to ensure that your letters say what they mean and mean what they say,” are a few of the tips outlined by Ciskey.
Readers who seek more content on a specific advisor column will find links to individual advisor categories posted on the magazine website homepage.
Current Issue
The latest edition explores the procedures and experience necessary for successful government debt collections efforts along with how to establish collections within this category. Collection professionals can flip through or download the full May/June 2017 issue on the website homepage. The next issue will discuss the current state of credit card collections and examine mail service solutions.
Debt Collection Checklists and Training Tools
From checklists on legal collection software and commercial collection client care, to training tools on compliance examination, Collector Advisor equips collections professionals with a broad range of informative business guidelines. Featured on the homepage, “A Map to Online Skip Tracing Data” outlines suggested websites that collection professionals may use in the tracing process. Readers can access the checklists and tools section through the homepage.
Additional Material
As a supplemental resource, the magazine runs a blog produced by the editor, the collection advisor columnists and guest writers. For a snapshot of the latest industry news, professionals can subscribe to a weekly E-newsletter. News and discussion videos posted to “The Technology Minute” also cover industry trends and events.
With business strategies, tips and guides on all facets of the debt collection industry, Collector Advisor operates as a valuable collections tool for collection professionals.
In addition, Optio Solutions is an excellent resource for directors of collections interested in replacing their existing provider(s), or outsourcing all or part of their in-house debt collection efforts.
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