A successful debt collection agency is powered by skilled, knowledgeable leaders. Management is responsible for maintaining smooth day-to-day operations that significantly impact clients’ return on investment (ROI), brand image, and customer retention and satisfaction rates. The performance of these crucial tasks are predicated on utilizing a number of important operational, technological and analytical tools that…
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Selecting a debt collections agency for your business can be a job in itself. Since 1939, ACA International has been establishing ethical standards and educating both credit and collection professionals as well as businesses, policymakers and consumers on the most up-to-date debt collection compliance standards.
Did you make any resolutions for the New Year? Maybe you want to save money, eat healthier, or spend more time with your family this year. Those are great goals! Now how about your business? Did you make any business growth resolutions to help move your operation forward in 2011? If you did, what did…
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Maintaining a sound financial footing in the midst of our sluggish economy and Congress’ recently passed tax bill can be a real challenge for small business owners, especially during budget planning season. Highlights of the Tax Hike Prevention Act of 2010: Adds $858 billion to the national debt Two-year extension of Bush-era tax cuts Extends…
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Consider your AR balance. Is it higher than you’d like in these difficult economic times? Managing positive cash flow and client receivables is a vital aspect of running a successful business. And, if you’re like most businesses, maintaining good client relations, keeping your customers happy and coming back is also a top priority. Unfortunately, without…
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Difference makers are everywhere. We can point to the stars of the latest World Series championship team, the San Francisco Giants as fresh proof. Players like Edgar Renteria smashing a 3-run homerun to win the series in just 5 games over the Texas Rangers comes readily to mind. And then of course there’s “The Freak”…
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