Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification. The Consumer Financial Protection Bureau (CFPB) released its final ruling for Debt Collection Regulation F (effective November 30th, 2021), which was designed to provide more information for consumers and enable them to communicate with debt…
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Petaluma, Calif. (Oct. 15, 2019) — National debt collection agency Optio Solutions recently received four certifications that are essential components of operating a best-in-class organization in the credit and collections industry. Three of the certifications (PCI DSS 3.2, SOC 1 Type II, and SOC 2 Type II) were annual renewals while the fourth (SOC 3)…
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“Clients drive my business and we need to be the best we can with everything we are doing,” said Chris Schumacher, president and CEO of Optio Solutions, about PPMS certification. Schumacher and four other experts from the collection industry took part in a webinar about the process on Dec. 12. The webinar focused on explaining…
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