The Medical Group Management Association (MGMA) released its first Digital Payment Progress Report earlier this year, providing U.S. healthcare finance managers with a detailed look at patient payment preferences and behavior. The report surveyed 761 MGMA member organization representatives at hospitals and ambulatory surgical centers — 61 percent in management, 28 percent in executive positions…
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As the nation’s premier membership organization for healthcare finance leaders, the Healthcare Financial Management Association (HFMA) is committed to helping its 38,000 members via education, analysis, resources and networking opportunities. Members include CFOs, controllers, accountants, hospitals, managed care organizations, physician practices, accounting firms and insurance companies. “Working with a broad cross-section of stakeholders,” states the…
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Establishing and maintaining a favorable brand image is crucial to most companies. A single disgruntled customer who vents their frustration via social media or an internal oversight can significantly harm a firm’s reputation. Businesses performing internal debt collections without industry knowledge or failing to properly train their employees risk compliance violations, employee burnout, decreased profits…
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The 2018 Annual Utilities, Credit & Collections Symposium is the premier event for utility industry credit and collections professionals, providing two full days of workshops, panel discussions, case studies and networking opportunities. Attendees include company vice presidents, directors, managers, supervisors, analysts, industry solution providers and sponsors. The conference takes place Feb 26 – 28, 2018…
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The reality of unpaid debt is often much worse than it sounds since the fallout on company sustainability can eventually morph into an uncontrolled tailspin. Debtors rarely consider the macro effect of their unpaid balances on company ledgers because each delinquent account represents a small fraction of the whole. When long-term consequences are considered, however,…
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The Quarterly Report on Household Debt and Credit, a third quarter report from the Federal Reserve Bank of New York’s Center for Microeconomic Data, frames a disconcerting portrait of Americans who are seriously delinquent. The study was released November 14, citing increases in mortgage, student, auto and credit card debt (increasing by 0.6%, 1.0%, 1.9%…
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