ACAInternational.org, the online information center for the Association of Credit and Collection Professionals, is an all-inclusive website that is easy for debt collectors to navigate and comprehend. The site offers hundreds of pages under main navigational resources in the areas of Advocacy, Compliance, Education, Insurance, Events, Products and Membership. These channels are essential to debt…
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The vitality of a business largely depends on consumer sales. When delinquent consumer accounts arise, businesses must decide whether to pursue in-house debt collections or delegate the process to a debt collection agency. Direct oversight of accounts and consumer relations, along with perceived savings, draws businesses toward exploring in-house collections. While this option can prove…
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The Collection and Recovery Solutions (CRS) 2017 conference proved to be a prime networking and educational opportunity for senior level collection professionals and a great showcase for consumer satisfaction surveys. Hosted by Resource Management Services (RMS), CRS 2017 ran May 10 – 12 at the Four Seasons Hotel in Las Vegas. The annual event highlighted…
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Members of ACA International, including debt collectors, creditors, collection attorneys and debt industry service providers, will be attending this year’s ACA International Convention and Expo in Seattle. The convention takes place July 16 – 18 in the Washington State Convention Center, offering multi-track seminar sessions, a 205,700 square feet exhibit hall and several social and networking opportunities. Hotels partnered with…
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“A rose is a rose is a rose,” but not necessarily in accounts receivable management where commercial debt collections may be distinguished from their consumer counterparts. Each type is an essential component of the revenue cycle, but some clients need both services as a function of their B2B and B2C customer base. Furthermore, some agencies…
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Collector magazine, the monthly flagship publication of ACA International, has 4,500 print and 1,500 online subscribers from debt collection agencies and credit executives around the world. ACA International (Association of Credit and Collection Professionals) also offers a comprehensive website, the ACA Daily newsletter, the Pulse members-only site for healthcare collection agencies, and The Hub online…
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