“Be Prepared” has been the motto of the Boy Scouts of America ever since the youth organization was founded in 1910. It should also be the motto of any tax season collection strategy. To a scout, the motto translates to being ready and equipped for any life situation. To a third party collection agency, “be…
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The NEUCC is an organization run by volunteers from the northeastern U.S. utilities industry. Their Credit and Collection Conference is geared towards assisting members in addressing their revenue cycles with new strategies. Collections, credit, payment processing, field services, and customer service are all topics to be discussed at NEUCC. Representatives of electric, gas, and water…
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Petaluma, Calif. (Oct. 15, 2019) — National debt collection agency Optio Solutions recently received four certifications that are essential components of operating a best-in-class organization in the credit and collections industry. Three of the certifications (PCI DSS 3.2, SOC 1 Type II, and SOC 2 Type II) were annual renewals while the fourth (SOC 3)…
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Petaluma, Calif. (Oct. 9, 2019) — The volunteer effort by staff members of Optio Solutions and affiliate, CrossCheck, has reached 17 straight months at the Redwood Empire Food Bank. The latest event was Sept. 25 when employees and family members took part in the food bank’s weekday Warehouse Support program. That participation entailed packaging food…
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For the second consecutive year, college-bound children of employees at Optio Solutions and affiliate CrossCheck were awarded scholarships from the ACA International Education Foundation (ACAEF). Trevor Arco (Texas) finished in second place while Nicholas Siembieda (Calif.) was among the fourth-place winners. The recognitions were part of the foundation’s Loomer-Mortenson Scholarship, an annual program that recognizes…
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There is only one season that really matters to the debt collection industry — the tax season that runs from late January to mid-April. Hence the need for planning a tax season collection strategy. There are others types of seasons, however, including those recognized by people living in a variety of places around the world.…
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