View allAutoBusiness DevelopmentCertificationCommercial ServicesComplianceConferencesContingency CollectionsDebt CollectionDentalEducationEnergyEnergy and UtilitiesFinancial ServicesFirst-party CollectionsFlat Fee CollectionsHealthcareHome ServicesHVACIdentity TheftLegalMedicalPoolsPress ReleaseResidential ConstructionRetailRoofingStudiesTax Season StrategyTelecommunicationsThird Party CollectionsUncategorized
external collections

Internal vs External Collections, Pt 2: Mental Health

Uncategorized

Building and maintaining internal collections operations while remaining compliant is no small task. Effective debt collections requires specialized training, personality traits, technology, security measures, expert leadership and compliance. In addition to the expected legal consequences, the potential fallout of inadequate planning, operations and compliance at internal collections departments weighs heavily on the mental health of…

Details
external collections

Internal vs External Collections P1: Compliance Defiance

Uncategorized

Using external collections to recover debt is a tried-and-proven method that can deliver extraordinary results. On the other hand, mounting internal campaigns to avoid paying contingency fees is tempting, but the high startup costs and complex compliance requirements generally outweigh the potential savings. Furthermore, just one compliance blunder may result in expensive litigation, regulatory fines,…

Details
risk management professionals

RMA Conference for Risk Management Professionals

Uncategorized

Risk management professionals will “prepare for tomorrow” with specialized sessions, interactive workshops and professional network-building events at the 2017 Annual Risk Management Conference this winter. Hosted by the Risk Management Association (RMA), professionals at all career levels are welcome to attend. The 2017 conference will focus on key issues currently affecting the financial services industry…

Details
credit card debt

2017 WalletHub Credit Card Debt Study

Uncategorized

A second warning about consumer credit card debt indicates Americans have returned to spending more with borrowed funds. Released June 8, the WalletHub analysis is a snapshot of 2016 consumer spending data. This blog covered the specter of increased consumer credit debt combined with higher delinquency rates in the article “Consumer Spending and Debt Increases…

Details